Bralin Technology Solutions provides IT support by means of a Technology Assurance Plan.
This comprehensive service makes us your company’s IT department, ensuring maintenance and optimization of your infrastructure.
Proactive Maintenance.
The goal of a Technology Assurance Plan is to minimize downtime in order to maximize your business profitability. We accomplish this by monitoring all aspects of your infrastructure — from servers, to workstations, to other business devices — around the clock: 24x7x365, often resolving small issues before you become aware of them. By performing regular maintenance, updates, and patching we constantly optimize your IT investments so that you can focus on your business.
The Technology Assurance Plan includes regular comprehensive reporting on all activity related to the preventive maintenance done through our Network Operations Center (NOC). These reports and configurations detail serial numbers, license expirations, warranties, vendor information, detailed service responses and more, helping to keep you informed and to assist in making business decisions.
Security.
There is no end to the number of viruses waiting to compromise the integrity of your network. Spyware, malware, viruses and other methods of hacking contribute to detrimental downtime and dangerous data loss, so it is vital that your business be prepared against such threats. A Technology Assurance Plan ensures that all antivirus and security software is monitored, up to date, and maintains a small footprint so as to minimize workstation bottlenecks.
As a further line of defence against invasive attacks, we can work with you to find the best Firewall for your budget. Firewalls offer additional security by restricting access to your network from the outside in, minimizing any chance of a compromise to your infrastructure.
Our Firewall solutions can also be optimized to protect your system from the inside out, by implementing Content Filters. These customizable filters can keep internal devices from accessing dangerous websites and domains, distracting social networks, and inappropriate adult content – which can often be the source of dangerous malware.
Comprehensive IT Support.
When your employees encounter an IT issue, they should have easy access to the best support without constant fear of what it will cost. Within the terms of our Technology Assurance Plan, your staff will have access to unlimited help-desk support – by phone, remote support, or on-site, thus reducing frustration and downtime.
One Flat-Rate.
Developed with small businesses in mind, the cost of the Technology Assurance Plan covers all our services with no surprise additional fees. The plan has a monthly flat-rate and a detailed service catalog which outlines everything that is included. You will not get an invoice you were not expecting or planning for. Enjoy a simple process when it comes to budgeting for your annual IT costs, knowing that everything you need to maintain your existing infrastructure comes at one flat-rate.
Flexibility.
While the Technology Assurance Plan is designed to make us your IT department for one flat-rate, we do offer some flexibility to accommodate existing IT staff and other unique circumstances. Please contact us to discuss these options further.
Our Technology Assurance Plans are designed to allow us to manage your technology so you can manage your business. Enjoy the peace of mind that comes with comprehensive and proactive IT maintenance from Bralin Technology Solutions.
Contact us today at (306) 445-4881 or (306) 825-3881 or info@bralin.com to find out how to implement a Technology Assurance Plan in your business!